Testimonials

“I highly recommend SureWork Home Care Solutions if you are looking for senior care services in Victoria, BC. They came to our rescue when my elderly mother was released from the hospital and needed full-time live-in care immediately. Ben found us a permanent live-in caregiver who was an excellent match for my mom through the Service Canada Foreign Worker program. My mom was able to stay in her own home for the past four years with kind, compassionate, and skilled help.”

“Hiring a live-in caregiver was the best decision I have ever made for my mother. I also found out about funding opportunities I didn't know about. Thank you so much.”

“From the time Echo arrived she formed a strong bond with my wife and was able to provide friendship that was very helpful in our household. Echo took over many of the household activities that Ruth had previously carried out, was considerate, and provided meals appropriate for the two of us. About a month ago, Ruth fell and broke her hip and Echo spent many days with her in the hospital, assisted in her treatment, and applied what she learned when Ruth returned home. Since then Echo has assisted in Ruth's recovery and now has her walking, standing up from her chair, and climbing stairs. I am very impressed with the strength of character and positive attitude that Echo brought to our household. Having her join us was a good decision.”

“Jane is an honest, cheerful, personable and very hard-working caregiver. Jane was quick to help out wherever the need arose at my parent's home. She regularly anticipated what needed to be done and would get to it before being asked. Her wisdom and comfort with people was very evident in the way she interacted with our parents. My parents and siblings were sad to see her leave as she was such a kind presence. Her sense of humour was a bonus.”

“My 100 and 6 month old father could not remain in his own home without a caregiver. After advertising privately for four years and hiring five caregivers my expectations with regard to care for my dad were not met. In desperation, I turned to the Yellow Pages and cold called SureWork Solutions. Tina's professional training facilitates my father's needs for personal care and she is competent to support my father's medical concerns. Tina's outgoing, patient and kind personality supports and encourages my father on a day to day basis. I am relieved to no end and very grateful to know my father is cared for day to day. I highly recommend SureWork Solutions to any family requiring care for a loved one.”

“Hiring a live-in caregiver was the best decision I have ever made for my mother. I also found out about funding possibilities that I knew nothing about. Thank you so much!”

“Last year my wife of 76 years passed away suddenly. I found it very difficult to look after our house as well as cook meals and clean house, in fact it was too much for me. I did not want to leave my house so when I heard of SureWork Solutions I contacted them with the idea of getting a live-in housekeeper. This has been one of the best decisions I have ever made. Not only is Molly, my Chinese housekeeper, very efficient in providing meals, doing washing and cleaning but she is a happy person and a joy to have around. No longer is my house lonely. She has been and is a real blessing to me. I am very thankful for SureWork Solutions for finding her for me.”

“I'd like to express my deepest gratitude for your outstanding work on finding a great nanny for me and my family. Cindy Wang is a hard-working, loving and caring person, who has been nothing but a blessing for my two children and our family. I am very impressed by your agency's efficiency and work ethics. I will certainly refer my friends who are in need of good nannies to you as I know you will do a fantastic job helping them just like you did for me.”

“We are very happy with the professional services provided by SureWork Solutions. The agency dealt with procedures and problems satisfactorily and promptly. Rebecca, our nanny for 2 very young children, is a professionally trained caretaker with a kind heart. We are very fortunate to have her as part of our family.”

“Our caregiver has been a most welcome addition to our family. She has been with us for one year and makes us wish we could adopt her.”

“We are very happy to have found Teresa through SureWork Solutions to provide us with a live-in caregiver who relieves me of the daily housekeeping. Teresa is a very pleasant worker, she is a self-starter, needs no direction and she is an excellent cook. I have 100% trust in her to take care of my wife. A thank you to SureWork Solutions.”

“Cloris, our live-in, has been with our mother for 12 months now and she has become part of our family. We are so happy with her attention to the well-being and diligent care of our mother and the dedication to service that she has. She is a happy character who sings at times, smiles and laughs a lot and is eager to learn English western modes of cooking as well as share her own culture with us. She is very clean and organized and keeps the house in fine order. My mother loves to have her around and expresses always how grateful she is for the companionship that she has created with Cloris. She has truly fit in beautifully and is an amazing asset to all our lives.”

“Mirasol has been with us for 14 months working a 40 hour week as a live-in caregiver to my wife and housekeeper for both of us. I am happy to report that she has met or exceeded our expectations in every area of service. She is totally honest, fully reliable, hard working, resourceful, caring and cheerful. We are very pleased to have her as a valued member of our household.”

“The caregiver, Andy, provided by SureWork Solutions arrived in our home with determination to get to work immediately. Her professional training had equipped her with the tools needed to be very efficient. She was very helpful in the caregiving to my wife who was 85 years old and very ill but still quite responsive. Both my wife and I appreciated her talents, were very happy with her kindness and very pleased with her general attitude. After my wife's death she was allowed to remain at my service since I am 80 years old, and I am very thankful to have that opportunity. I do not hesitate to recommend caregivers provided by the program for which SureWork Solutions is the Canadian representative.”

“My family and I feel very lucky to have Glenda as my wife's caregiver. Glenda is a highly intelligent, compassionate, diligent person. She's reliable and shows common sense beyond what might be expected in so young an adult. Her calming demeanor settles my wife.”

“We are very happy with the professional services provided by SureWork Home Care Solutions. We are very fortunate to have her (our caregiver) as part of our family.”

“Surework's employees are hardworking, compassionate, responsible and smart! Such a relief to see my mom transformed from anxiety-ridden to calm and content with the one-on-one attention she receives from our amazing and gifted live-in Surework caregiver. Thank you Surework!”

“The team at SureWork has been a real life saver. My sister and I hired them to help our elderly parents. They come to visit twice a week and are really making a difference for everyone. My parents love the people that Ben sends. With this team hopefully my parents can continue to live in the house they have owned for over 40 years for a long time. I cannot emphasize how much they have helped!”

“We had previously used a couple of other agencies on the island to help us care for our father who insisted on remaining in his own home despite his deteriorating health. We were not happy with the level of care they provided. Because we don't live on the island, we were really in a bind since he needed daily housekeeping, personal care and meal preparation. SureWork Solutions looked after all our fathers needs and did it always in a caring manner. Their hourly rates are competitive and better value because they actually do everything they say they will do. Their main strength is in their hardworking, honest, compassionate employees. The company was also flexible and accommodating with us, adjusting their schedules as our father's needs became more acute. We highly recommend SureWork Solutions to any other family needing help for their loved ones.”

“Many thanks to you, Ben, and your wonderful people for responding so quickly to our needs -- and finding people that provided such expert and compassionate care. Your care provided much comfort not only to my friend during her last days, but also to us who were with her. Thank you again!”

“Excellent communication skills, very dependable and knowledgeable. Highly recommend!”

“Excellent Service from Ben at SureWork Home Care Solutions. Ben's choice of a live-in caregiver to match Mum and Dad's personalities and circumstances was 'right-on'. Maria, our caregiver, is an angel and goes above and beyond what we imagined a live-in caregiver would be like. We highly recommend SureWork Home Care Solutions and also commend Ben on timely responses back with questions, concerns, etc. and what he does to help us during meetings, interviews, and with applications, payroll, work permits, etc. etc. We are thankful to Ben and SureWork Home Care Solutions.”

“When we were looking for some support for my mother, who lives with us and has moderate dementia, our real estate agent referred us to Surework Solutions. The tricky part was that we hoped to find someone who spoke her native language and could act as a companion to give her the regular socialization she was lacking. We feel extremely fortunate that Surework Solutions had the perfect candidate for us, and appreciate all their assistance in integrating a support worker into our household (something we'd never done before). Surework Solutions made what I worried would be a challenging process smoother than I could have imagined, and our support worker has made a hugely positive difference in my mother's and our lives.”